Privacy Policy

Children's Resource Network of the Central Coast, doing business as Clothig Closet ("CRNCC," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (clothigcloset.org) or interact with us.

Information We Collect

We collect information you voluntarily provide when you:

Fill out our contact form (name, email address, phone number, message content)
Sign up to volunteer (name, email address, areas of interest)
Subscribe to our newsletter (email address)
Make a donation inquiry (name, email address, donation details)
Contact us by phone or email

We also automatically collect certain non-personal information when you visit our website, including browser type, referring pages, pages visited, and time spent on pages. This information is used for aggregate analytics only.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and fulfill your requests
Process and acknowledge donations (including providing tax receipts)
Send newsletters and updates (only if you have subscribed)
Coordinate volunteer opportunities
Improve our website and services
Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party. We do not use your information for automated decision-making or profiling.

We may share your information only in the following limited circumstances:

With service providers who help us operate our website (e.g., hosting providers) - these providers are contractually bound to protect your data
To comply with legal obligations, such as IRS reporting requirements for donations
With your explicit consent

Cookies

This website does not use tracking cookies, advertising cookies, or analytics cookies. We do not load any third-party trackers. The only cookies that may be set are those required for basic website functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Donor Privacy

We respect the privacy of our donors. We do not sell, trade, or share donor personal information with any third party. Donor names are not published without explicit consent. All donation records are maintained in accordance with IRS requirements.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Unsubscribe from our newsletter at any time
Opt out of communications

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

Email: [email protected]
Phone: (805) 709-8673
Mail: PO Box 454, Pismo Beach, CA 93448

We respond to all privacy-related inquiries within 5 business days.